Order two hamburgers took over 40 minutes to get it when I asked the bartender about it she went next door to check and brought over two to-go containers with our food and it was cold. It was also not busy at this time it was about 9:45 pm on a Friday night! She was not the one that took our order but did not apologize either. Best part is I paid$25.00 for cold burgers and fries. The bartender I did order it from obviously got off his shift and was walking around drinking a beer.. So much for customer service! Won't be back
Great food wonderful service. Will visit again
Nice cozy bar! Good music, great drinks!! Bartender was a really awesome friendly guy!! :)
The employees are awesome and I love this place. Favorite bar ever, come for st. Patrick's day!
I now have to unfortunately edit my review. Still great food, but the staff.. Friday, June 16, my wife and I went there as we do 1-2 times per month. We ordered food, I had 2/3 of a beer. The bar staff were playing modern pop clubby music in a rock themed bar. Some customers were complaining about the music and one of the bartenders said if they paid $30 each, they would change it. The customer said "what ever happened to the customer always being right?" to which the bartender replied "customers aren't right in this bar". When asked if I wanted another drink, I flat out told them I was planning on having a few because my wife was not drinking, but the music was terrible. The gal shrugged her shoulders and walked away. I'm severely disappointed and reached out to management. The review will change if they do something to keep their staff in check.
Chesterfield West is a US Bar based in O Neill, Nebraska. Chesterfield West is located at 305 E Douglas St, O'Neill, NE 68763, USA.
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